1. Adding eSIM to the phone

Required: Wi-Fi connection, mobile data turned on, the phone must NOT be network locked

On the purchased eSIM page, press the "Install with 1 click" button and follow the instructions or (if the button is not available) open the phone’s camera directly, scan the available QR code, press the yellow Mobile Plan button and follow the process.

An eSIM can be installed only once and cannot be moved to another phone.

At the end, the eSIM can be found at Settings -> Mobile Service -> SIMs. We recommend renaming it to eSIModo so you can recognize it more easily.

Possible errors:

• Unable to Complete Cellular Plan Change = you have no WiFi connection / you have too many eSIMs installed / the eSIM has already been installed / your phone is network locked / mobile data is turned off
• Could Not Activate eSIM = you have no WiFi connection / mobile data is turned off
• Unable to Activate eSIM = The eSIM has already been used / mobile data is turned off
• Code No Longer Valid = The eSIM has already been used
• No Space for Additional eSIMs = you have too many eSIMs installed
• Cellular Plan Cannot Be Added = you have an incompatible phone (network locked)
• SIM/Carrier Locked = you have an incompatible phone (network locked)

We recommend this procedure 1 day before travel.